Support for Paid and Trial Plans
DroneDeploy offers live technical support for paid and trial plans 24 hours a day, Monday - Friday. Email us at firstname.lastname@example.org for assistance. Individual, Advanced, Teams, and Enterprise customers can also take advantage of live chat support by clicking on My Dashboard above and navigating to the Help link.
Support for Free Plans
If you are using DroneDeploy on our Free plan, you have a few options for assistance!
Account related issues
Email Support at email@example.com and we'd be happy to assist with login, billing, or upgrade-related issues. Here's an article that may help as well: Payment, Billing, & Canceling
Any other issue
- Search our extensive Help Center documentation for answers to many common questions or issues. We also offer several articles to help you get started!