The dock setup process involves gathering serial numbers, setting up a DroneDeploy project, connecting the dock to the DroneDeploy cloud, and connecting the dock to DroneDeploy on-site using the RC.
Before you begin, make sure your dock is physically set up according to the manufacturer's manual. This guide only covers supported docks. For a full list, please see our Supported Dock Hardware page.
Prerequisites
Before beginning the DroneDeploy setup, you must complete the following:
- Ensure you have a permanent location established for your dock. Secure your dock if necessary.
- Ensure you meet the minimum requirements for power and are receiving power to the dock during setup.
- Ensure you meet the minimum requirements for internet bandwidth. We recommend 15-25mb/s minimum upload speeds (not download) for optimal performance.
- Ensure you have surveyed your dock in via Pilot 2 (DJI Docks). You can sign up for a free 14-day trial with PointOne to receive NTRIP credentials to enter on your RC during setup.
- Set up your Dock DroneDeploy Project if not using an existing project. Note that at this time, you can only connect your dock to one DroneDeploy project. You can have multiple docks on a single DroneDeploy project.
How to provision and set up the dock
Follow these steps to connect your DJI Dock to DroneDeploy.
1. Gather serial numbers and choose a dock name
The serial numbers for your dock and drone are required to properly connect your dock to the DroneDeploy cloud.
- Get the serial numbers for the dock and the drone (Note: they are case sensitive).
- Choose a preferred dock name. It could be something as simple as “DJI Dock 1” or “DJI Dock 2”, or a custom name (no special characters).
2. Contact your DroneDeploy representative
Provide the serial numbers and your preferred dock name to your Solutions Engineer or DroneDeploy representative. If you do not know who this is, please contact support@dronedeploy.com.
A DroneDeploy representative will complete the backend setup to create a profile for your dock within the DroneDeploy cloud. This step allows us to ensure we are using the same control profiles for your dock as we do with other drones in DroneDeploy.
3. Power on the dock
- Open the DJI Dock's electrical cabinet with the triangle / Allen key.
- Connect the power cable to a power source.
- Engage all power switches from left to right (high position).
- Check that the AC power red LED is on.
- Make sure the dock is connected to the internet via an Ethernet cable.
4. Connect to DJI Assistant 2
Connect the dock and drone to DJI Assistant 2. Make sure the dock and drone are on the latest supported firmware version.
5. Connect the RC Connect the DJI RC Pro Enterprise/RC Plus Enterprise to the debug USB port on the dock using a USB cable. Click the name below the image of the dock.
6. Start the DJI Dock configuration process
Follow the on-screen configuration process (see the Dock access to Cloud Server video and the DJI Dock User Manual).
- Ensure you have accurately set up the dock's position with RTK credentials or surveyed it manually.
- When asked to connect to a cloud service provider, choose Third-Party Cloud Service from the dropdown (not Flight Hub 2).
7. Enter DroneDeploy cloud credentials
- Enter the MQTT gateway address as:
ssl://dji-dock-us.dronedeploy.com:8883 - The Org ID should be 'dronedeploy'.
- Leave the Binding code blank/optional.
- Enter the MQTT credentials (username and password) provided by your DroneDeploy representative, and press OK.
Org ID = “dronedeploy”
Binding Code = blank/optional
You should get a modal saying the following if successful:
“Binding dock to DroneDeploy. Continue?"
If you do not get this message, please double-check the credentials and try again.
8. Confirm connection
Please notify your Solutions Engineer or DroneDeploy representative so they can confirm the drone is connected on the backend. Additionally, to ensure permissions are granted to pilots.
You will know your dock has been configured correctly and connected when you see a green connect icon in the Flight Tab of your project.
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