Ordering a Mission with GCPs

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With Data on Demand, high-accuracy missions can be requested. These missions will be flown by our trained and vetted pilots who will also upload the dataset captured. Once that is complete, uploading the GCP data is simple and straightforward. 

Data on Demand Availability

Flight Services offered through DroneDeploy, also known as Data on Demand, are available to our Teams and Enterprise level user tiers. At this time, mission commitment is required to access Data on Demand. Interested in learning more? Contact our Sales Team today!

 

Surveying & GCP Layout

Surveying and GCP layout are the responsibility of the customer ordering the mission. Please ensure your site has been surveyed and the GCP layout is complete prior to the mission schedule date. DroneDeploy and its partners will not survey sites or interact with GCP data in any way. We will dispatch pilots to fly and capture the imagery, but all GCP data surveying, upload, and tagging is the responsibility of the customer placing the order for the mission. See our GCP workflow here

 

Ordering the Mission

Data on Demand access must be provided by your subscriptions accounts team. Once access is provided, the option to request flights will become available. 

Order Processing & Turnaround Time
Orders placed through Data on Demand are processed Monday - Friday 9:00 am EST - 5:00 pm EST. Orders placed outside of this time will be processed the next business day. The typical turnaround time for orders located in the United States is 1 week. 

1. Create your DroneDeploy project. 

2. Plan your map(s), photos, videos, panos, etc. all within the same DroneDeploy project.

3. When all plans have been created, select "Request" from the left-hand panel. This is where the ordering process will begin. 

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4. Enter additional information that is relevant to the site in the 'Special Instructions' field. You can also add a Purchase Order Number if applicable. Remember our pilots are instructed to follow the flight plans explicitly unless safety or FAA compliance is a concern or directed otherwise on-site. 

If entering a long piece of information in the 'Special Instructions' field, it is easiest to type that out in a separate document or note, and then paste it in the text field. Typical things to include might be: obstacles to watch out for on-site, launching or takeoff areas, job site trailers, relevant check-in information, other contact information. 

Mission Due Date

Does your mission have a due date? Let us know by inputting that into the 'Special Instructions' field. Our team will do our best to accommodate any due date on your project as long as your request is made within enough time. 

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Double-Check Flight Plans
Pilots will only fly the flight plans that are selected. Ensure the right flight plans are selected in the drop-down, otherwise, all flight plans are automatically selected and flown. 
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5. Enter site contact information (name and phone number). If you are the main contact,
enter your information.

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6. Once you submit your flight, your information is sent directly to the DroneDeploy Services Team to dispatch and schedule.

7. You will get an email (within 24-48 hours) notifying you of the scheduled date.

8. If any delays or changes in the flight date happen, the DroneDeploy Services Team will respond to that email with the updated information.

9. After the flight is completed, the data will be uploaded directly to your project.

10. DroneDeploy will send you and anyone shared on the project an email when each map/media file is processed.

Upload & Processing

After the flight is complete, your data will be uploaded to your DroneDeploy project. It will be processed and you will receive an email when processing is complete. This initial processing step is essential to ensure the quality of the data prior to adding the GCPs. 

Adding GCPs

Once the data is processed successfully, it is time for you to add your GCP data. You need to ensure you have a properly formatted CSV file and associated EPSG code prior to beginning the following process. 

1. Navigate into the project you want to add GCP data and select 'Map Details' from the left side panel.  

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2. Select 'Add More Images'. 

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3. Select 'continue to processing'. (Please note this option can take up to 60 seconds to load depending on the size of the existing map).

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4. Select the 'Ground Control Points' option. 

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5. Upload your CSV file, select your EPSG code, and agree to the statement under 'Tag GCPs'. This is to inform you that an email will be sent to you when your GCPs are ready for tagging. Your GCPs must be tagged for your map to be processed successfully with the GCP data included. 

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6. Click 'Add GCPs'.

7. Your map will move into pre-processing automatically after you submit. 

8. Once the pre-processing is complete you will receive an email that will either take you to our in-browser GCP tagging tool or notify you that the GCPs have been automatically tagged

Having Trouble Locating the Email?
You can also go back to the Upload Tab to see if your map is ready for tagging. If so, you'll see a cell telling you to "Tag GCPs". Click this cell to start the process.

 

Tagging GCPs

The final step to a complete GCP map is tagging your GCPs. If you have trouble tagging your GCPs or need a reminder on the process, check out our In-Browser Tagging instructions. This will run through the full instructions to successfully tag your GCPs and submit them for post-processing. Once tagging is complete and the map is submitted for processing with GCPs, the map will need to run through this last round of processing. When complete, an email will be sent to the map owner notifying them of their complete GCP map. 

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