This article explains the process for ordering a Data on Demand mission that includes Ground Control Points (GCPs).
Data on Demand Availability
Flight Services offered through DroneDeploy, also known as Data on Demand, are available to our Teams and Enterprise-level user tiers. Interested in learning more? Contact our Sales Team today!
Preparation: Surveying and Ground Control Points (GCPs)
Surveying and the GCP layout are the customer's responsibility, who orders the mission. You must ensure your site has been surveyed, and the GCP layout is complete, prior to the mission schedule date. DroneDeploy and its partners will not survey sites or interact with GCP data in any way.
You need to ensure you have a properly formatted CSV file and an associated EPSG code before beginning the following process. For more information, see our articles on GCP CSV File Formatting and Overview: Capturing & Processing GCPs with DroneDeploy.
Order Processing and Turnaround Time
Orders placed through Data on Demand are processed Monday–Friday 9:00 am EST–5:00 pm EST. Orders placed outside of this time are processed the next business day.
The typical turnaround time for orders located in the United States is one week.
Ordering the Mission
Create your DroneDeploy project.
Plan your map(s), photos, videos, or panos all within the same DroneDeploy project.
When all plans have been created, select Request from the left-hand panel. This is where the ordering process begins.
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Enter additional information that is relevant to the site in the Special Instructions field. You can also add a Purchase Order Number if applicable. Typical things to include might be:
obstacles to watch out for on-site
launching or takeoff areas
job site trailers
relevant check-in information
other contact information
Check Flight Plans: Pilots will only fly the flight plans that are selected. Ensure the right flight plans are selected in the drop-down, otherwise, all flight plans are automatically selected and flown.
Enter site contact information (name and phone number). If you are the main contact, enter your information.
Once you submit your flight, the DroneDeploy Services Team receives your information to dispatch and schedule the mission. All Data on Demand mission pricing is based on flight time in Mavic 3 Enterprise minutes.
You will receive an email (within 24–48 hours) notifying you of the scheduled date.
If any delays or changes in the flight date happen, the DroneDeploy Services Team will respond to that email with the updated information.
After the flight is completed, the data will be uploaded directly to your project.
DroneDeploy sends you and anyone shared on the project an email when each map/media file is processed.
Uploading and processing Ground Controlled maps
Navigate to the project you want to add GCP data to and select Map Details from the left side panel.
Select Add More Images.
Select Continue to processing. (Please note this option can take up to 60 seconds to load depending on the size of the existing map.)
Select the Ground Control Points option.
Upload your CSV file, select your EPSG code, and agree to the statement under Tag GCPs. This is to inform you that an email will be sent to you when your GCPs are ready for tagging. Your GCPs must be tagged for your map to be processed successfully with the GCP data included.
Click Add GCPs.
Your map moves into pre-processing automatically after you submit.
Once the pre-processing is complete, you will receive an email that will either take you to our in-browser GCP tagging tool or notify you that the GCPs have been automatically tagged.
If you have trouble locating the email, check the Upload tab to see that your map is processing. When complete, the Processing text will change to Tag your GCPs. You can click this link to tag your GCPs.
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