Overview
Single sign-on (SSO) makes it easier for administrators to securely manage user access to different software. Using SSO also benefits individual users because you do not need to remember a new password for your DroneDeploy account. You can log in using SSO as you would for other software you use within your organization.
How to set up SSO for DroneDeploy
DroneDeploy supports single sign-on with most identity providers, including Google, Active Directory, LDAP and SAML. Each of these connections creates a different workflow. Depending on these factors, SSO can take some time to implement. Please connect with your Customer Success Manager or the Support team to discuss your connection options.
How to sign in with SSO
Once you implement SSO for your organization, users in the account use single sign-on to access the platform.
Select the Continue with SSO option at the bottom of the login screen.
Enter your email address.
For mobile, choose:
If you are already logged in via your organization's identity provider, the system directs you straight to DroneDeploy. If not, the system prompts you to log in with your identity provider to confirm your credentials.
Other Log In Options (Procore and AutoDesk)
For Procore and Autodesk Single Sign On, choose the option listed in the sign in screen:
Sign-up experience for new users
If a new user tries to sign up to DroneDeploy using an email domain associated with an organization that has enabled SSO, the system directs them to sign in with SSO. If it is their first time signing in, they complete the sign-up form.
If a new user has an account associated with an active SSO domain, the system redirects them to the SSO landing page upon sign-up and prompts them to enter their login credentials. They must use the same username and password for the associated SSO domain.
FAQs
Q: When should our organization set up SSO?
A: It is recommended to set up SSO as early as possible. The sooner it is in place, the easier it is to maintain accurate user permissions and avoid the need to manually correct improperly invited users.
Q: Does DroneDeploy support OIDC (OpenID Connect)?
A: Yes. Please reach out to your account representative or support@dronedeploy.com for more information.
Q: Can we make SSO optional?
A: Yes. Reach out to us to set up your organization to also allow standard login members.
Q: Why are some members of my company still shown as "external" users?
A: Once SSO is enabled, any new users who register with your domain are automatically added to your organization in DroneDeploy, provided they have never logged into DroneDeploy before. SSO does not automatically update the membership status of existing users. If a user was previously classified as "external," you must manually invite them to your organization using the User tool in the organization settings.
Q: What happens if multiple domains have been added as "members"?
A: All "member" domains must be included in your SSO configuration for users from those domains to be able to log in. If certain users have been added as "members" but their email domains are not added to SSO, those users must be removed from the organization and re-added to individual projects as "external" users.
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