Matrice 4 Enterprise/Matrice 4 Thermal (M4E/T)

Check out this article for guidance on the Matrice 4 Enterprise (M4E) and Matrice 4 Thermal (M4T) drones.

Availability

This functionality is available for any DroneDeploy user who has access to the Matrice 4 Enterprise or Matrice 4 Thermal.

Installation and updates

How to install the DroneDeploy app on the DJI RC Plus 2 controller

1. On your DJI RC Plus 2 controller, open the web browser and enter the following link: dronedeploy.com/flightapp.
2. Tap the Download Link at the bottom of the article to download the DroneDeploy Flight app on your RC Plus 2.
3. Tap Download.
4. Wait for the app to complete the download.
5. Tap Open.
6. Tap Install.
7. Tap Open.
8. Accept the DroneDeploy Flight app permissions.
9. Log in to your DroneDeploy account.

How can I update my DroneDeploy app?

 If your RC is connected to the internet when an update is available, you will see an in-app message that says Update Available with the option to update. If you do not see this message and your app is out-of-date, you can download the latest version from dronedeploy.com/flightapp.

Supported flights and features

What type of flights does DroneDeploy support?

DroneDeploy supports the following flight types and features with the M4E/T:

• Standard 2D maps
• Enhanced 3D maps (Crosshatch & perimeter)
• Video missions
• Manual flight
• Panoramas
• Photo Reports
• Corridor
• Facade/Vertical
• Mobile Upload
• Live Map
• Offline mapping
• Terrain Awareness

Limitations

The DroneDeploy Flight app is not compatible with certain features due to limitations in the DJI SDK for third-party development. The following features are not supported on the M4E/T:

• Live Streaming
• Compass Calibration
• Zoom
• Manual Panoramas
• 3-Directional Ortho Capture
• Onboard Smart 3D Capture
• 5-Directional Oblique Capture
• Laser range finder

Best practices

Follow these best practices for reliable flight performance:

• Force stop the DJI Pilot 2 app before starting DroneDeploy. To force stop DJI Pilot 2, go to the device Settings > Apps & notifications > DJI Pilot 2 > Force Stop.
• Make sure all of your drone's firmware is up to date.
• Ensure you have the latest DroneDeploy app version.
• Connect your RC Plus 2 controller to Wi-Fi or a mobile hotspot.
• To have the DroneDeploy app automatically open each time you power up the controller, go to Settings > Apps & Notifications > Auto start application selection > DroneDeploy.
• You can allow location by going to Settings > Apps & Notifications > DroneDeploy > Permissions > Allow location.
• For single sign-on (SSO) users, your login profile must be consistent across the controller. If you are having trouble logging in with SSO, try your SSO login using the browser on the device first, and then try again using the DroneDeploy app.

Frequently Asked Questions (FAQs)

Q: Do I have to use the DJI RC Plus 2 Enterprise Controller to fly the Matrice 4E/T?
A: To fly with DroneDeploy, you must use the DJI RC Plus 2 Enterprise Controller with the Matrice 4E/4T.

Q: Does the Matrice 4T support Dual, Thermal, and Radiometric processing?
A: Yes, it supports Dual, Thermal, and Radiometric processing.

Q: Does DroneDeploy support RTK capture?
A: Yes, DroneDeploy supports RTK capture. Use our guide to learn how to use DroneDeploy's instant RTK flight to capture accurate maps within the sub-inch range.

Q: Does the Matrice 4E have a mechanical shutter?
A: Yes, the Matrice 4E has a mechanical shutter. The Matrice 4T does not.

Q: Where can I buy a Matrice 4 Enterprise series drone?
A: DJI Enterprise dealers, such as Drone Nerds, are the recommended vendors selling the Matrice 4 Enterprise series of drones. You can find a dealer near you here. Check out the DroneDeploy exclusive bundles from our partners at Drone Nerds on their website.

Q: Should dewarping be turned off when mapping with DroneDeploy?
A: Yes, we recommend turning off dewarping in the Pilot 2 app when mapping with DroneDeploy. This is the optimal setting for photogrammetry and 3D reconstruction.

Q: Is it expected that the Matrice 4E flies faster than other drones?
A: Yes, the Matrice 4E has a shooting interval of 0.5 seconds, allowing it to capture images faster than other drones while maintaining the same quality thanks to its mechanical shutter. You can expect the M4E to fly at speeds up to 47mph (depending on your map size and altitude).

Q: Can I turn on the beacon light when flying with DroneDeploy?
A: You can turn the beacon on in the DroneDeploy app before or during the flight. To do so, tap the gear icon in the upper right corner of the app and toggle on the Beacon switch.

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