What cameras/payloads are supported for M300 flights with DroneDeploy?
DroneDeploy only currently supports the H20 and H20T payloads on iOS. If you're using the P1 camera, try the DroneDeploy Flight app on the DJI RC Plus controller. (Now compatible with the M300.) XT2, Z30, and L1 payloads are NOT supported at this time.
How do I install the DroneDeploy app on the DJI RC Pro Enterprise or DJI RC Plus controller?
1. On your DJI RC Pro Enterprise or DJI RC Plus controller, type in this link in the RC's web browser: dronedeploy.com/m3e
2. Tap the link 'Download 5.XX.0' to download the DroneDeploy Flight app
3. Tap 'Download'
4. Wait for the app to complete the download
5. Tap 'Open'
6. Tap 'Install'
7. Tap 'Open'
8. Accept the DroneDeploy Flight app permissions
9. Log in to your DroneDeploy account.
How do I update my DroneDeploy app?
As long as your RC is connected to the internet when an update is available, you’ll see an in-app message “Update Available” with the option to update now. If you don’t see this message and your app is out-of-date, you can download the latest version on dronedeploy.com/m3e.
Why are you no longer releasing updates to the Amazon App Store?
We are no longer releasing updates to the Amazon App Store. We can now host and update the DroneDeploy Flight app, meaning we don’t need a third-party app distribution service.
How do you connect the M300 Smart Controller Enterprise with DroneDeploy?
- Power on your "DJI Smart Controller Enterprise" controller
- Power on your M300 drone
- Plug Smart Controller into iPhone/iPad with DroneDeploy app and USB cable
- Open the DroneDeploy app and start planning your mission
Can you connect to the RTK network via the DroneDeploy app?
No, we don't currently connect to the RTK network. The DroneDeploy Flight app does not currently support RTK technology for flight planning. You must fly with the DJI Pilot 2 to use the RTK functionality, but you can still upload and process the data in DroneDeploy.
Do you know if this is supported on Android?
Support for this drone is only available on iOS, specifically, the operating system on the RC Plus controller.
The H20 has two different lenses (wide and zoom). Which one does DroneDeploy capture with, and can I change that?
DroneDeploy will default to capture with the wide lens. You cannot change which lens you capture at this time.
The H20T has three lenses (wide, zoom, and thermal). Which one does DroneDeploy capture with, and can I change that?
DroneDeploy will be the default to capture the thermal and zoom lenses. You cannot change which lens you capture at this time.
What plans will work for the M300?
All DroneDeploy plans are supported.
Do you know if flight logs are stored?
Yes, we will record and save flight logs from M300 flights.
Does this support LiveMap?
Yes, LiveMap is supported.
I received a Camera Focus Failed error. Why?
Open DJI Pilot 2 and ensure your focus mode is "Auto." Force-close DJI and reopen DroneDeploy to proceed.