Flight Services, also known as Data on Demand, is DroneDeploy’s professional service that provides high-quality reality capture data, including aerial imagery, from your site on your schedule. This service streamlines the process of obtaining drone data by handling mission execution for you.
Overview
Data on Demand is a flight service that allows your team to get actionable, high-quality reality capture data at your site and on your schedule with minimal effort. The service provides consistency, dedicated customer service, and collaboration benefits.
Benefits of Data on Demand
Consistency: Receive the same high-quality reality capture experience with consistent turnaround times, captured by a professional pilot.
Customer Service: A dedicated operations manager and team manage reality capture missions for customers, ensuring your satisfaction.
Collaboration: Unify your operations with a single source of reality where all your data and services reside.
Simplified Logistics: Request the mission in your DroneDeploy project, and the Data on Demand team handles the regulatory compliance, safety, and flight execution.
Availability
Data on Demand is available to customers on the Teams and Enterprise user tiers. The option to request flights becomes available once access is provided. Contact our Sales Team today!
How to Order a Mission
The ordering process begins with a request in your DroneDeploy project.
Create your DroneDeploy project.
Plan your map(s), photos, videos, or panoramas all within the same DroneDeploy project.
When all plans have been created, select Request from the left-hand panel. This action starts the ordering process.
Note: Pilots fly only the flight plans that are selected. Ensure the correct flight plans are selected in the drop-down, or all flight plans are automatically selected and flown.
Order Processing & Turnaround Time
Orders placed through Data on Demand are processed Monday–Friday, 9:00 am EST–5:00 pm EST.
Orders placed outside of this time are processed the next business day.
The typical turnaround time for orders located in the United States is 1 week.
If your mission has a due date, input it into the Special Instructions field. The team will accommodate the due date if the request is made with enough time.
Once the mission is complete, the data you requested will be uploaded directly to your project, and you will receive a flight date email.
Key Features/Details
Pilot Expertise and Hardware
Pilot Training: All pilots are certified from DroneDeploy training and Part 107 certified.
Hardware: State-of-the-art hardware is used to capture data, and all pilots must use a 20MP camera.
Pricing: All Data on Demand mission pricing is based on flight time in Mavic 3 Enterprise minutes.
Coverage: Operations are provided in many places across the globe through partners.
| Country | Estimated Turnaround Time |
| U.S.A | 1-2 weeks |
| Australia | 1-2 weeks |
| Germany | 1-2 weeks |
| UK | 1-2 weeks |
| Austria | 1-2 weeks |
| New Zealand | 1-2 weeks |
| Canada | 2-4 weeks |
| Spain | 2-4 weeks |
| Brazil | 2-4 weeks |
| Mexico | 2-4 weeks |
| Argentina | 2-4 weeks |
| France | 2-4 weeks |
| Romania | 2-4 weeks |
| India | 4-6 weeks |
| Philippines | 4-6 weeks |
| Singapore | 4-6 weeks |
| Japan | 4-6 weeks |
Security and Quality Assurance
Regulatory Compliance: The service ensures regulatory compliance for each mission.
Safety and Professionalism: Missions are conducted with a focus on safety and professionalism.
Track Record: The team has a track record of managing thousands of reality capture missions for customers.
Limitations/Considerations
Order processing only occurs during business hours (Monday–Friday, 9:00 am EST–5:00 pm EST).
Some global locations are easier to fly in than others, which may impact turnaround times.
Data on Demand is an execution service for flights and data collection, not an alternative to DroneDeploy’s core processing and analysis tools.
FAQs
Q: Are the pilots certified?
A: Yes, all pilots are certified from DroneDeploy training and are Part 107 certified.
Q: What camera quality is used for the missions?
A: All pilots are required to use a 20MP camera for data capture.
Q: Is this service globally available?
A: The team works with partners to provide Data on Demand operations globally, though some places are easier to fly in than others.
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