Recommended and Supported Devices (Mobile and Tablet)

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Recommended Devices for DroneDeploy Mapping

If you are looking for the best experience, performance, and security, we recommend you run DroneDeploy using the following device families:

The DroneDeploy app can be operated on the DJI RC Pro/Plus Enterprise Controllers for the Mavic 3 Enterprise Series, Matrice 300, and 350, respectively. No other DJI Smart Enterprise Controller or drone series is currently supported for flight. 

Note: Please check out our Stand Count and Live Map-specific guidance if you want the list of Supported and Recommended devices to use when flying Stand Count or Live Map missions. This functionality has more stringent hardware requirements due to the nature of these capture types. 

 

Official Device Support

DroneDeploy offers official support for the following iOS and Android devices.

iOS Devices

The recommended operating system is iOS 14+ (iOS 13 minimum required) and 1GB of free disk space. For the best experience, we recommend using the Apple-brand cable.

  • iPad Pro (2015+)*
  • iPad Air (2020+)
  • iPad (2020+)
  • iPad Mini 5*
  • iPad Mini 6
  • iPhone 12, 12 Pro, 12 Pro Max

*These devices are not supported for Stand Count or Live Map. Please look at the Stand Count and Live Map-specific supported devices page.

Android Devices

Over 1,000 Android device types are used by DroneDeploy customers worldwide. Unfortunately, we cannot test them all. We officially test releases on the following prioritized hardware:

Required: Android 10+

  • Samsung Galaxy A12 or newer
  • Samsung Galaxy Tablet S7 or newer
  • Google Pixel 5 or newer

DroneDeploy only supports 64-bit Android and iOS devices. 

DJI Crystal Sky is NOT supported
Learn how to bypass your Crystal Sky and connect an iOS device to DroneDeploy here: Crystal-Sky + DroneDeploy. 

Note on App Availability:
In adherence to trade US regulations, DroneDeploy is unavailable for download in Cuba, Iran, North Korea, Syria, and the Crimea Region of Ukraine.

 

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