Supported Devices (Mobile and Tablet)

Have more questions? Submit a request

Download the iOS or Android App for Free

Download the DroneDeploy iOS app on the App Store Here

Download the DroneDeploy Android app on Google Play Here

 

App Availability
In adherence to trade US regulations, DroneDeploy is unavailable for download in the countries of Cuba, Iran, North Korea, Syria, and the Crimea Region of Ukraine.
DroneDeploy is discontinuing support for 32-bit Android devices and will now only support 64-bit Android and IOS devices. 
Examples of devices on 32-bit Android (note that this list is not exhaustive):
  • Samsung Galaxy S4, S5, Note 3, J2, J3
  • Sony Xperia Z2, Z3
  • Motorola Moto G (1st gen), Nexus 6
  • LG Fortune, Tribute
  • OnePlus One
  • HTC One (M8)
  • ZTE Overture 3


Recommended Devices for DroneDeploy Mapping

If you are looking for the best experience, performance, and security, we recommend you run DroneDeploy using the following device families:

  • Apple iPad Pro, iPad (2020+), or iPad Mini 5
  • Apple iPhone 11 or newer
  • Samsung Galaxy S9 or newer* See Android Support Below
Apple iOS is the most reliable for mapping
Over 75% of DroneDeploy flights are made with Apple iOS devices. We consistently see greater application stability, performance, and DJI drone connectivity on the Apple iOS operating system.

Official Device Support

Dronedeploy offers official support for the following iOS and Android devices.

iOS Devices

Recommended operating system: iOS 14+ (iOS 13 minimum required) and 1GB of free disk space. For the best experience, we recommend using the Apple-brand cable.

  • iPad Pro (2015+)
  • iPad Air (2020+)
  • iPad (2020+)
  • iPad Mini 5
  • iPad Mini 6
  • iPhone 11, 11 Pro, 11 Pro Max
  • iPhone X, Xs, Xs Max
  • iPhone 8
Live Map and Stand Count

Live Map and Stand Count require a powerful processor and ample RAM to work properly. We suggest devices from 2020 and newer.

Android Devices

Recommended: Android 10+ and 1Gb of free disk space

There are over 1,000 Android device types used by DroneDeploy customers worldwide, and unfortunately, we cannot test them all. We officially test releases on the following prioritized hardware:

  • Samsung Galaxy S9, S9+
  • Samsung Galaxy S8, S8+
  • Samsung Galaxy S7, S7 edge
  • Samsung Galaxy Note 5
  • Samsung Galaxy Tab S4
  • Samsung Galaxy Tab S3
  • Google Pixel 3, Pixel 3 XL
  • Google Pixel 2, Pixel 2 XL
  • Google Pixel, Pixel XL
  • Google Nexus 5X

 

DJI Crystal Sky is NOT supported
Learn how to bypass your crystal sky and connect an iOS device to use DroneDeploy here: Crystal-Sky + DroneDeploy 

Articles in this section

Was this article helpful?
0 out of 0 found this helpful