Welcome to DroneDeploy! This is a document to help you get set up and fly with the DroneDeploy app for flight automation. Please see our Supported Drones and Supported Devices articles for information on compatibility with your aircraft and operating system.
1. Check that your mobile device OS and DroneDeploy and DJI Apps are fully Updated
First, please check for any iOS or Android updates for your mobile device.
Then, please check the App Store or the Google Play store for updates to DroneDeploy and DJI. We recommend turning on automatic updates.
2. At Home, Check Drone Firmware in the DJI App
To use DroneDeploy, you will need to upgrade to the latest firmware for your aircraft and make sure your aircraft is fully calibrated. Uncalibrated hardware and out-of-date firmware are the two most common issues that prevent people from flying or cause unexpected behavior.
You'll want to check for updates before you leave home. Checking for updates out in the field is a recipe for waiting too long for a download or flying with out-of-date firmware.
3. In the Field, Confirm Flight Readiness
At this point, you've confirmed that your drone is updated and you're now out in the field at your takeoff point.
Before opening up DroneDeploy, we highly recommend opening up the DJI App first to ensure that the compass and IMU do not need to be recalibrated (travel can cause these instruments to become uncalibrated) and that you have ample satellite coverage before takeoff.
4. In-Flight Safety Precautions
You are always in control
When flying with DroneDeploy, you'll be prompted to switch to:
- P mode for Phantom 4 series
- P mode for Mavic Pro
- "Normal" for Mavic Air and Air 2S
- F mode for Inspire series
If at any point you are feeling uncomfortable, take manual control of the drone:
- Switch to S mode for the Phantom 4 series
- Switch to S mode for Mavic Pro
- Switch to P mode for Inspire series
- Switch to "Sport" for Mavic Air 2 and 3S
Or initiate a Return to Landing using the remote controller or home button on the app.
5. Help Promote a Strong Signal between Drone and Controller
Distance, physical barriers (a big building, a hill, a tree), and electromagnetic interference (such as power lines, reinforced concrete, or large metal objects) are the most common reasons why your drone can disconnect from the controller's signal.
In order to help avoid this, we recommend:
- Taking off from the high point of the map. A vantage point has a good chance of the signal propagating strongly throughout the whole area.
- Take off as centered within the area as possible
- Avoid sources of interference, examples given above
- Avoid flight plans that take the drone out of the line of sight
- Walk with the drone if necessary if the flight plan must take the drone out of your line of sight
- Adjust flight direction and flight shape, especially near the specific problem area.
- Stay within the advertised range of drone.
Using the app
Where to from here?
After you've flown, your images can be uploaded for processing via an automatic Mobile Upload (if available) or can be added to the existing map or a fresh map by following the How to Process Datasets article for instructions to upload images from your SD card to your DroneDeploy dashboard. Processing of images is a feature only reserved for our paid users on our Lite, Individual, Advanced, Teams, or Enterprise subscriptions.