Welcome to DroneDeploy! This is a document to help pilots set up and fly with the DroneDeploy Flight app.
Please review our Supported Drones and Supported Devices articles for information on compatibility with your aircraft and operating system.
1. Check that your mobile device OS and DroneDeploy and DJI Apps are fully Updated
First, please check your mobile device for iOS and Android updates.
Then, please check the App Store or the Google Play store for updates to DroneDeploy and DJI.
DJI RC Pro Enterprise and DJI RC Plus App Download
2. At Home, Check Drone Firmware in the DJI App
To use DroneDeploy, you must upgrade to your aircraft's latest firmware and ensure your aircraft is fully calibrated. Uncalibrated hardware and out-of-date firmware are the two most common issues that prevent people from flying or cause unexpected behavior.
Please check for updates before you leave home. Checking for updates in the field can result in waiting too long for a download or flying with out-of-date firmware.
How to check firmware
3. In the Field, Confirm Flight Readiness
You've confirmed that your drone is updated, and you're now in the field at your takeoff point.
Before opening up DroneDeploy, we highly recommend opening up the DJI App first to ensure that the compass and IMU do not need to be recalibrated (travel can cause these instruments to become uncalibrated) and that you have ample satellite coverage before takeoff.
You are always in control
When flying with DroneDeploy, you'll be prompted to switch to:
- P mode for Phantom 4 series
- P mode for Mavic Pro
- "Normal" for Mavic Air, Air 2/2S, M3E, M3T
- F mode for Inspire series
If at any point you are feeling uncomfortable, take manual control of the drone:
- Switch to S mode for the Phantom 4 series
- Switch to S mode for Mavic Pro
- Switch to P mode for the Inspire series
- Switch to "Sport" for Mavic Air 2/2S, M3E, M3T
You can also initiate a Return to Landing using the app's remote controller or home button.
Position the mode switch on the remote controller (Phantom 4 Pro pictured).
*Invalid Remote Controller Mode* Error means that your controller is not in the correct mode listed above. It may also indicate the controller/drone is in beginner mode.
5. Help Promote a Strong Signal between Drone and Controller
Distance, physical barriers (e.g., a big building, a hill, a tree), and electromagnetic interference (e.g., power lines, reinforced concrete, or large metal objects) are the most common reasons your drone can disconnect from the controller's signal.
To help avoid this, we recommend:
- Taking off from the high point of the map. A vantage point has a good chance of the signal propagating strongly throughout the area.
- Take off as centered within the area as possible
- Avoid sources of interference; examples given above
- Avoid flight plans that take the drone out of the line of sight
- Walk with the drone if necessary if the flight plan must take the drone out of your line of sight
- Adjust flight direction and flight shape, especially near the specific problem area.
- You can stay within the drone's advertised range.
No Fly Zones/Restricted Areas
DJI's NFZ unlocking SDK could be more reliable and buggy. Even with proper authorization, mapping in and around an NFZ may not work. You can read more about it here.Using the app
Where to from here?
After you've flown, your images can be uploaded for processing via an automatic Mobile Upload (if available) or added to the existing map or a fresh map by following the How to Process Datasets article for instructions on uploading images from your SD card to your DroneDeploy dashboard. Image processing is a feature only reserved for our paid users on our Lite, Individual, Advanced, Teams, or Enterprise subscriptions.