What drones are compatible?
The M30T is compatible with the DJI Dock 1. The DJI Dock 2 will support the M3D and M3DT. You cannot use an existing M30 or M3 Drone with the dock. The Dock 1 and Dock 2 only support the M30T and M3D/M3DT drones that come with the dock purchase.
How fast is the charging time?
The DJI Dock 2 will charge to 90% within the dock within 32 minutes.
How fast is the upload speed?
The upload speed depends on the internet network your dock is connected to.
Can we virtually troubleshoot if issues arise?
Yes, as long as the dock is connected to the DD integration, the DroneDeploy (DD) Support team can remotely assist. Please reach out to support@dronedeploy.com.
What kind of network connection do I need for uploading using Dock?
Ensure a stable network connection with a minimum bandwidth of 10Mbps upload and download for the best experience with upload.
Can I remotely operate the dock if there is a Part 107-certified person on site to act as the observer?
You can remotely plan, start, and watch flights, but you need to have a person on-site with Part 107 certification in the United States (US) with the controller connected to the drone as controller B. They are technically the Pilot in Command (PIC). You will need to have live communications with the pilot and make sure they have cleared the flight to go ahead. You must keep the drone within visual line of sight the whole time.
Do I still need to manually tag my GCPs once the data has been automatically uploaded to DroneDeploy?
Dock Automation supports Project Level GCPs with the automatic upload. If you have flown a map covering more than 1 GCP, you will automatically get a GCP tagging email as per normal.
What is the Dock Serial Number?
The Dock SN is needed to identify it. To find it, connect the remote controller and dock using a USB cable. Then, deploy the dock in DJI Pilot 2 and enter Local Debug Mode to check the dock SN. Alternatively, you can open DJI FlightHub 2 and go to Devices to find the dock SN.
Do I need to adjust the altitude if my take off location has changed with the dock?
Yes, adjust the altitude if your take off location changes with the dock. Consider the new take off point when planning your flights. For example, if you lower the dock by 20 feet, add this to your previous altitude setting. If you previously set an altitude for a panorama at 100 feet, adjust it to 120 feet.
Can I chain missions in Dock Automation?
Mission chaining is currently in development, which will allow you to queue up your flight missions. This will only be possible before takeoff at the pre-flight checklist.
v2.2