DroneDeploy, like many other power-heavy software sites, is optimized to run and perform best using a specific browser type. When accessing DroneDeploy on a laptop or desktop computer, we recommend using the most up-to-date version of Google Chrome.
While DroneDeploy can be accessed via other browsers, such as Microsoft Edge, Safari, and Firefox, you should expect limited performance. In some cases, the site may not be accessible at all without using Google Chrome.
Having trouble viewing data?
Sometimes, clearing potential browser conflicts is necessary to ensure your Google Chrome browser is fully optimized to run DroneDeploy.
If you are running into trouble while using Google Chrome, follow these recommendations to clear potential browser issues:
- Ensure your Google Chrome browser is up-to-date.
- Clear the cache and cookies on your browser.
- Sign out of and then back into your DroneDeploy account.
- Confirm you are not signed in to your DroneDeploy account on another computer.
- Restart your computer to clear out possible conflicts.
- Restart your modem to clear out possible conflicts.
If you are still experiencing issues, contact the DroneDeploy support team for further assistance. support@dronedeploy.com
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