DroneDeploy is optimized to perform best on specific browsers. When accessing DroneDeploy on a laptop or desktop computer, we recommend using the latest version of Google Chrome. While you can access DroneDeploy using Microsoft Edge, Safari, or Firefox, you will experience limited performance. Use Google Chrome to ensure full site access and optimal functionality.
Troubleshooting data viewing issues
Clearing potential browser conflicts is sometimes necessary to optimize Google Chrome for DroneDeploy. If you experience issues while using Google Chrome, follow these recommendations:
Ensure your Google Chrome browser is on the latest version.
Log out of your DroneDeploy account and log back in.
Confirm you are not signed in to your DroneDeploy account on another computer.
Restart your computer to resolve possible conflicts.
Restart your modem to resolve possible conflicts.
If you continue to experience issues after completing these steps, please contact the DroneDeploy Support team (support@dronedeploy.com) for assistance.
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