Gathering and Reading Flight Logs

You can access logs of your flights in DroneDeploy, eliminating the tedious, manual data entry process for capturing flight data. These logs contain highly detailed information regarding your flight, including drone battery life, GPS positioning, camera activity, and more. They provide a vital record of flight activities often required for regulatory compliance and insurance. These flight logs are also helpful in diagnosing drone issues such as crashes and flyaways.

Downloading Flight Logs

If you click on the gear immediately to the right of the map's name, you'll enter the 'Project Settings.' Here, you can rename the project and access the Flight Logs.

If no flight logs exist, leave the app open for 10 minutes while connecting to a strong Wi-Fi connection to trigger a sync. If they aren't available, you can always grab them [manually using a USB cable.]

Flight log viewer

DroneDeploy provides an in-application flight log viewer, which can be located in the same location where you download the flight log. Simply click on view flight log, and it will take you to the flight log viewer page, where you can view the telemetry and data from your most recent flights. 

You can also find this on the main dashboard to view your most recent flights!

Interpreting your Flight Logs in DroneDeploy Partner Software

DroneDeploy's data can be processed using a free website called AirData. From here, you can analyze your DroneDeploy flight log.

Troubleshooting

Sometimes, your DroneDeploy flight logs must be available in the plan options menu next to your map/flight plan. This typically happens when your flight logs are generated on the device while your mobile device is offline. To get your logs up on DroneDeploy, we need to sync them when your device is connected.

Connect your Device
Before you try to sync, please ensure your mobile device is connected to the internet and has a good connection (Wi-Fi, ovewifiFi, or Wi-Fi).

Refresh the Dashboard
To initiate a flight log sync, click on the Sync icon to the right of the search on the Dashboard:

Force close the app

If this is still not working, you can try force-closing and restarting the app while connected to the internet. This is the most guaranteed way to start the upload/sync process.

Accessing logs directly off the mobile device

As a last resort, you can access your flight logs directly from your mobile device via Finder/iTunes (for iOS users) or Android File Explorer (for Android users).

iOS

Finder

1. Open a Finder window and connect your device to your computer using a USB cable.
2. Your device will appear in the sidebar of the Finder window. Click the device to select it.
3. If prompted, you can trust your device.

4. Click on "Files."

5. You can go to the DroneDeploy App; once you expand it, you will see a couple of different folders.

7. Click on the "NoCloud" folder to see your logs synced within DroneDeploy Logs.
8. Drag the "NoCloud" to a folder on your computer to make a copy.

Once downloaded, this folder contains the DroneDeploy flight logs that must be synced to your DroneDeploy dashboard.

iTunes

1. Open iTunes
2. Connect your iPhone or iPad to your computer
3. Click your device in iTunes.

4. In the left sidebar, click File Sharing.
5. Select the DroneDeploy app in the app list, which should show some folders in the right pane.
6. Click on the "NoCloud" folder to see your logs synced within DroneDeploy Logs.
7. Highlight the logs in the list and click "Save..."

Android

Windows

1. Unlock your phone.
2. With a USB cable, connect your phone to your computer.
3. Tap the "Charging this device via USB" notification on your phone.
4. Under "Use USB for," select File Transfer.
5. A file transfer window will open on your computer. You can use it to drag files.

macOS
Your computer must be using macOS/OS X 10.5 and up.

1. Download and install Android File Transfer on your computer.
2. Open Android File Transfer. The next time that you connect your phone, it opens automatically.
3. Unlock your phone.
4. With a USB cable, connect your phone to your computer.
5. Tap the "Charging this device via USB" notification on your phone.
6. Under "Use USB for," select File Transfer.
7. An Android File Transfer window will open on your computer.
8. Open the DroneDeploy folder
9. Copy the logs files to your PC

Obtaining DJI .dat files

These files are essential for sending your flight information to DJI.

You can grab DJI .dat files by following the steps above to connect your mobile device, but instead of the DroneDeploy folder, you can enter the DJI Go/4 folder and collect the .dat files.

Alternatively, you can download the DJI .dat files from the drone.

1. Download DJI Flight Assistant 2 (there are a few versions depending on your drone)
2. Connect the drone to a computer
3. Open DJI Assistant 2
4. Click Log Export (each drone has its navigation)