1. DroneDeploy
  2. Flight & Ground Capture
  3. Capturing Aerial Data

Gathering and Reading Flight Logs

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Learn where you can find your flight logs and how you can analyze your flight through them.

You can access logs of your flights in DroneDeploy, eliminating the tedious, manual data entry process for capturing flight data. These logs contain highly detailed information regarding your flight which includes drone battery life, GPS positioning, camera activity and more, providing a vital record of flight activities often required for regulatory compliance and insurance. These flight logs are also useful in diagnosing drone issues such as crashes and flyaways.

Saving your logs
When you switch between the DroneDeploy app and the DJI Go app, you stop recording DroneDeploy flight logs. When you log out of your DroneDeploy app, you delete your stored information including flight logs. So it is always good to never log out if you have not gotten your logs for a flight yet.

Downloading Flight Logs

If you click on the gear immediately to the right of the name of the map, you'll enter the 'Project Settings'. You can rename the project and you can also access the Flight Logs.

If no flight logs exist, try leaving the app open for 10 minutes while connected to a strong Wifi connection to try to trigger a sync. If they aren't available, you can always grab them [manually using a USB cable.]

Interpreting your Flight Logs in DroneDeploy Partner Software

DroneDeploy's data can be processed using a free website called AirData. From here you can analyze your DroneDeploy flight log.

Software How To Guide
AirData http://healthydrones.com/dronedeploy

Troubleshooting

Sometimes, your DroneDeploy flight logs are not available in the plan options menu next to your map/flight plan. This typically happens when your flight logs are generated on the device while your mobile device is offline. To get your logs up on DroneDeploy, we need to sync then when your device is connected.

Connect your Device
Before you try to sync, please make sure your mobile device is connected to the internet, and has a good connection (either over WiFi or celular).

Refresh the Dashboard
To initiate a flight log sync, click on the Sync icon to the right of search on the Dashboard:

Force close the app

If this is still not working, you can try force closing the app and restarting the app while connected to the internet. This is the most guaranteed way to kickoff the upload/sync process.

Accessing logs directly off the mobile device

As a last resort, you can access your flight logs directly from your mobile device via Finder/iTunes (for iOS users) or Android File Explorer (Android users).

Note
Starting with **macOS Catalina (10.15)**, Finder replaces iTunes but the process is similar. For users on **macOS 10.14 or below you** will need to use the iTunes instructions.

iOS

 

Finder

  1. Open a Finder window and connect your device to your computer using a USB cable.
  2. Your device will appear in the sidebar of the Finder window. Click the device to select it.
  3. If prompted, trust your device.

  1. Click onto "Files"

  1. Go to DroneDeploy App, once you expand it you will see a couple of different folders.

  1. Click on the "NoCloud" folder and you should see your logs synced within DroneDeploy Logs
  2. Drag the "NoCloud" to a folder on your computer which will make a copy.

Once downloaded, this folder contains the DroneDeploy flight logs that have not been yet synced to your DroneDeploy dashboard.

iTunes

  1. Open iTunes
  2. Connect your iPhone, iPad to your computer
  3. Click your device in iTunes.

  1. In the left sidebar, click File Sharing.
  2. Select the DroneDeploy app in the app list which should show some folders in the right pane
  3. Click on the "NoCloud" folder and you should see your logs synced within DroneDeploy Logs
  4. Highlight the logs in the list and click "Save..."

Android

 

Windows

  1. Unlock your phone.
  2. With a USB cable, connect your phone to your computer.
  3. On your phone, tap the "Charging this device via USB" notification.
  4. Under "Use USB for," select File Transfer.
  5. A file transfer window will open on your computer. Use it to drag files.

macOS
Your computer must be using macOS/OS X 10.5 and up.

  1. Download and install Android File Transfer on your computer.
  2. Open Android File Transfer. The next time that you connect your phone, it opens automatically.
  3. Unlock your phone.
  4. With a USB cable, connect your phone to your computer.
  5. On your phone, tap the "Charging this device via USB" notification.
  6. Under "Use USB for," select File Transfer.
  7. An Android File Transfer window will open on your computer.
  8. Open the DroneDeploy folder
  9. Copy the logs files to your PC

Obtaining DJI .dat files

 

These files are important in the case you want to send your flight information to DJI.

You can grab DJI .dat files by following the above steps of connecting your mobile device but instead of the DroneDeploy folder, you can enter the DJI Go/4 folder and collect the .dat files.

Alternatively, you can download the DJI .dat files from the physical drone as well.

  1. Download DJI Flight Assistant 2 (there are a few versions depending on your drone)
  2. Connect drone to computer
  3. Open DJI Assistant 2
  4. Click Log Export (each drone has its own navigation)

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