Check out this article on all things Mavic 3 Enterprise!
How do I install the DroneDeploy app on the DJI RC Pro Enterprise or DJI RC Plus controller?
1. On your DJI RC Pro Enterprise or DJI RC Plus controller, type in this link in the RC's web browser: dronedeploy.com/m3e
2. Tap the link 'Download 5.XX.0' to download the DroneDeploy Flight app
3. Tap 'Download'
4. Wait for the app to complete the download
5. Tap 'Open'
6. Tap 'Install'
7. Tap 'Open'
8. Accept the DroneDeploy Flight app permissions
9. Log in to your DroneDeploy account.
How do I update my DroneDeploy app?
As long as your RC is connected to the internet when an update is available, you’ll see an in-app message “Update Available” with the option to update now. If you don’t see this message and your app is out-of-date, you can download the latest version on dronedeploy.com/m3e.
Why are you no longer releasing updates to the Amazon App Store?
We are no longer releasing updates to the Amazon App Store. We can now host and update the DroneDeploy Flight app, meaning we don’t need a third-party app distribution service.
What type of flights will DroneDeploy support?
- Standard 2D maps
- Enhanced 3D maps (Crosshatch & perimeter)
- Stand Count
- Video missions
- Manual flight
- Panoramas
- Photo Reports
- Corridor
- Facade/Vertical
- Mobile Upload
- Live Map
- Offline mapping
- Terrain Awareness
Do I have to use the DJI RC Pro Enterprise Controller to fly the Mavic 3E/3T?
To fly the platforms with DroneDeploy, you must use the DJI RC Pro Enterprise Controller with the Mavic 3E/3T.
Can I use DroneDeploy on other DJI smart controllers?
DroneDeploy is only compatible with the DJI RC Pro and Plus Enterprise Controllers. At this time, these controllers are compatible with the Mavic 3E/3T Enterprise series and the Matrice 300 and 350.
Does DroneDeploy support RTK capture?
Yes! I'd like you to please use this guide to learn how to use DroneDeploy's instant RTK flight to capture accurate maps within the sub-inch range.
Does the Mavic 3E have a mechanical shutter?
Yes. However, the Mavic 3T does not.
Do you know where I can buy a Mavic 3 Enterprise series drone?
DJI Enterprise dealers, such as Drone Nerds, are the recommended vendors selling the Mavic 3 Enterprise series of drones. You'll be able to find a dealer near you here.
Check out the DroneDeploy exclusive bundles from our partners at Drone Nerds:
Does DroneDeploy support the standard Mavic 3, the Mavic 3 Classic, or the Mavic 3 Pro?
No, since DJI has not released a third-party SDK for the standard Mavic 3, DroneDeploy does not currently support it.
Does DroneDeploy support the Mavic 3M?
We support Mavic 3M for multispectral processing on Individual, Enterprise, Advanced, and Team plans. We currently need a timeline for Mavic 3M flight support.
How can I connect my RC Pro Controller to the internet?
Connecting to a Wi-Fi network or tether to your mobile device's hotspot.
Should Dewarping be turned off when mapping with DroneDeploy?
Yes, we recommend turning off dewarping in the Pilot 2 app when mapping with DroneDeploy, as this is the optimal setting for photogrammetry and 3D reconstruction.
Is it expected that the Mavic 3E flies much faster than other drones?
Yes, as the Mavic 3E has a shooting interval of 0.7 seconds, it can capture images much faster than other drones while maintaining the same (and even higher) quality of ideas thanks to its mechanical shutter. It is expected to see the M3E fly at speeds up to 36mph (depending on your map size and altitude).
Can I turn on the beacon light when flying with DroneDeploy?
You can turn the beacon on in the DroneDeploy app before or during the flight. To do so, tap the gear icon in the upper right corner of the app and toggle on the 'Beacon' (see screenshot below).
What are the DroneDeploy feature limitations on the Mavic 3 Enterprise and RC Pro Enterprise Controller?
- Live Streaming
- Compass Calibration
- Zoom
- Manual Panoramas
Best Practices
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- Force stop the DJI Pilot 2 app before starting DroneDeploy. To force stop DJI Pilot 2, go to the device Settings > Apps & notifications > DJI Pilot 2 > Force Stop.
- Please make sure all of your drone's firmware is up to date.
- Please ensure you have the latest DroneDeploy app version.
- You can connect your RC Pro Enterprise controller to Wi-Fi or a mobile hotspot.
- If you need help, please feel free to contact support via in-app chat on your mobile device.
- To have the DroneDeploy app automatically open each time you power up the controller, go to 'Settings> 'Apps & Notifications> 'Auto start application selection'> DroneDeploy
- Offline mapping missions are now available for the M3E. Before flying, save your map plan to your mobile device.
- You can allow location by going to Settings> Apps & Notifications> DroneDeploy > Permissions> Allow location.
- Login help: For single sign-on users, your login profile must be consistent across the controller. If you're having trouble logging in with SSO, you can try your SSO login using the browser on the device first, then try again using the DroneDeploy app.