Check out this video on all things Mavic 3 Enterprise, as well as some common questions listed below.
What type of flights will DroneDeploy support?
Standard map plans are currently supported. More flight types will be supported in the future.
Do I have to use the DJI RC Pro Enterprise smart controller to fly the Mavic 3E?
Yes, you will have to use the DJI RC Pro Enterprise smart controller that comes with the Mavic 3E to fly the Mavic 3E with DroneDeploy.
Can I use DroneDeploy on other DJI smart controllers?
No, DroneDeploy is only compatible with the DJI RC Pro Enterprise smart controller and the Mavic 3E drone together.
When will DroneDeploy support RTK flight?
We are currently beta testing Mavic 3E RTK capture, and are targeting March to be available to more customers. Today, you are able to connect to an RTK network within the DJI Pilot 2 app, fly and capture with the DJI Pilot 2 app, and upload and process your RTK-corrected images in DroneDeploy.
When will DroneDeploy support the Mavic 3T?
We currently do not have a timeline for Mavic 3T flight support at this time. We do support this drone for radiometric processing on Enterprise, Advanced, and Teams.
Does the Mavic 3E have a mechanical shutter?
Yes. However, the Mavic 3T does not.
Where can I purchase a Mavic 3E?
DJI Enterprise dealers, such as Drone Nerds, are the recommended vendors selling the Mavic 3E. You can find a dealer near you here.
Check out the DroneDeploy exclusive bundles from our partners at Drone Nerds:
I have a standard Mavic 3, is that supported by DroneDeploy?
No, since DJI has not released a third-party SDK for the standard Mavic 3, DroneDeploy does not support it at this time.
Is the new Mavic 3 Classic supported by DroneDeploy?
No, since DJI has not released SDK support for the Mavic 3 Classic, DroneDeploy does not support it at this time.
How do I install the DroneDeploy app on the DJI RC Pro Enterprise smart controller?
You will need to install the DroneDeploy app via the Amazon Appstore.
- On your DJI RC Pro Enterprise smart controller, open this webpage (dronedeploy.com/ddrc-install) and tap here to install the Amazon Appstore.
- Log in to your Amazon account.
- Tap here to download the DroneDeploy Flight app (or simply search for ‘DroneDeploy’).
You're now ready to fly with DroneDeploy on your RC Pro Enterprise smart controller! For the best experience, it is recommended to force stop the DJI Pilot 2 app before starting DroneDeploy. To force stop DJI Pilot 2, go to the device Settings > Apps & notifications > DJI Pilot 2 > Force Stop.
How do I update my DroneDeploy app?
Please check the Amazon Appstore app regularly for updates as your DroneDeploy app may not automatically update.
How can I connect my RC Pro smart controller to the internet?
You will need to connect to a wifi network or tether to your mobile device’s hotspot.
Is the new Mavic 3 Classic supported by DroneDeploy?
No, since DJI has not released SDK support for the standard Mavic 3, DroneDeploy does not support it at this time.
Is it expected that the Mavic 3E flies much faster than other drones?
Yes, as the Mavic 3E has a shooting interval of 0.7 seconds, it can capture images at a much faster speed than other drones while maintaining the same (and even higher) quality of images thanks to its mechanical shutter. It is normal to see the M3E fly at speeds up to 30mph (depending on your map size and altitude).
What are the DroneDeploy feature limitations on the Mavic 3E and RC Pro Enterprise smart controller currently?
The following features are not yet supported on the DroneDeploy app for the Mavic 3E:
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All flight plans outside of standard map plans, including flying manually
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Terrain Awareness
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Mission chaining
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Live Map
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Fight logs
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Mobile upload
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Compass calibration
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Zoom Comment end
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RC signal strength
Best Practices
- Force stop the DJI Pilot 2 app before starting DroneDeploy. To force stop DJI Pilot 2, go to the device Settings > Apps & notifications > DJI Pilot 2 > Force Stop.
- Ensure all of your drone’s firmware is up to date.
- Ensure you have the latest DroneDeploy app version by going to the Amazon Appstore and seeing if there’s an update available.
- Connect your RC Pro Enterprise controller to wifi or a mobile hotspot.
- If you need help, contact support via in-app chat on your mobile device.
- To prevent the DJI Pilot 2 app from automatically opening each time you power up the controller, change this in your settings by going to ‘Settings> ‘Apps & notifications> ‘Auto start application selection’ > ‘None’
- Set your camera to AFC (autofocus continuous) mode in DJI Pilot 2 app prior to flying with DroneDeploy.
- Offline mapping missions are now available for the M3E. Prior to flying be sure to save your map plan to your mobile device.
- Allow location by going to ‘Settings> ‘Apps & notifications> DroneDeploy > ‘Permissions> Allow location.